Microsoft Teams:
The AI-Powered Platform for Work
Transform the way you communicate, collaborate, and engage at work, in the era of AI.
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Microsoft Teams:
FEATURED NEWS
Discover what’s happening with Teams
From Threads to Workflows: Microsoft Teams Features That Boost Everyone’s Productivity
Organizations want to work faster and smarter. Guided by customer feedback, Microsoft Teams is adding new features like threads, multiple emoji reactions, and emoji-triggered workflows.
Gartner® Magic Quadrant™
Microsoft was named a Leader in the Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS) for the eighth consecutive year, and positioned highest on the evaluation’s “ability to execute” axis and furthest on the ‘completeness of vision’ axis1 in 2026.
Prompt like a pro with Microsoft 365 Copilot in Teams
Realize the full potential of your team's decision-making with prompts for Copilot in Teams. Streamline and transform your meetings so that every idea is visualized, evaluated, and brought to life.
SOLUTIONS
Simple, smart, secure
- Bring conversations, shared content, Microsoft Loop and OneNote pages, and third-party apps together in one place.
- Find, organize, and stay on top of chats and channels with personalized views that surface what matters most.
- Protect chats and channels with access controls and information protection to help keep messages, files, and shared information secure.
- Use AI-powered workflows, Microsoft 365 Copilot and third-party agents to turn conversations into valuable, shared context and action.
- Keep work moving forward with AI-generated notes, tasks, and actions from Teams Facilitator agent.
- Enable real‑time translation and interpretation so participants can engage in the language of their choice.2
- Safeguard every Teams meeting with built-in security controls and encryption to protect confidential content and conversations.
- Host and manage professional, branded Teams events at scale.3
- Communicate effortlessly in your flow of work and enable connectivity with external phone numbers.4
- Improve customer experiences with collaborative call handling and reporting in Queues app.5
- Use Copilot and agents to bring AI to every call, boosting productivity, saving time, and improving interactions.
- Streamline call management and enjoy peace of mind with a reliable and secure cloud-based calling solution.
- Streamline desk and meeting space booking with Places finder and Copilot6 in Microsoft calendars.
- Enable inclusive, engaging meetings for in-room and remote participants.
- Utilize collaborative AI and agents like Facilitator7 for help before, during, and after meetings.
- Simplify deployment, security, and management across your workspaces and gain insights for smart planning.
Products and Services
Find the right Teams plan and add-ons for your needs
Teams for small business
Grow your customer base with communications software designed for up to 300 employees.
Teams Essentials
Connect with customers by video, chat, and phone using an affordable, all-in-one solution for up to 300 people.
Microsoft 365 Business Standard
Choose between plans with and without Microsoft Teams and get desktop versions of Microsoft 365 apps and Clipchamp.
Microsoft 365 Business Premium
Get everything in Microsoft 365 Business Standard plus advanced security and device management.
Teams Phone
Add cloud-based phone service to Teams to get all the features of a landline.
Teams Rooms
Strengthen hybrid work with enhanced meeting experiences for every space.
Teams Premium
Get extra features that help make meetings more personalized, intelligent, and protected.
Teams for individuals use
Plan events, share photos, and connect with your friends, family, and community.
Teams (free)
Send messages, schedule calls for up to 60 minutes, and create communities for every interest.
Microsoft 365 Family
Get Teams accounts for up to six people, plus Microsoft 365 apps and advanced security.
Teams for enterprise
Empower your employees to get more done and transform the way they work.
Teams Enterprise
Connect with customers by video, chat, and phone using an affordable, all-in-one solution for more than 300 people.
Teams Premium
Grow your business with AI-powered capabilities and advanced protection for secure collaboration.
Teams Phone
Communicate seamlessly with colleagues and customers with a reliable cloud calling service.
Teams Rooms
Conduct meetings and facilitate inclusive collaboration and participation anywhere you work.
Microsoft Places
Reimagine flexible work and transform spaces into engaging places using AI.
Microsoft 365 Copilot
Boost productivity, ease collaboration, and transform the way you work with your own AI assistant.
Teams for education
Make learning collaborative—for both students and educators.
Office 365 Education
Students and educators at eligible institutions get Office 365 Education—including Teams—for free.
Microsoft 365 Education
Choose from three different plans to suit your school’s needs.
CUSTOMER STORIES
See how customers are innovating with Teams
GET STARTED
Take the next step with AI enhanced Teams - built for your work, your passions, and the ideas you’re turning into reality.
For business
Grow your customer base with communications software designed for up to 300 employees.
For individuals
Grow your business, stay organized, and collaborate with clients. Plan events, share photos, and stay close to friends and family.
For enterprise
Achieve more with Teams accounts for more than 300 people.
For education
Make learning collaborative—for both students and educators.
- [1]Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, Pankil Sheth, Megan Fernandez, Rafael Benitez, Nitin Narang, 28 July 2026.
Gartner and Magic Quadrant are trademarks of Gartner, Inc., and/or its affiliates. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available here.
Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. - [2]Microsoft Teams agents require a Microsoft 365 Copilot license.
- [3]Available as an add-on license, Attendee Capacity Packs extend Teams events to support up to 100,000 attendees.
- [4]Teams Phone enables advanced call handling and connectivity with a Public Switched Telephone Network (PSTN) solution. A PSTN solution is separate from a Teams Phone license. A PSTN solution provides a customer’s tenant with phone numbers and PSTN access to domestic, international, and emergency calling.
- [5]A Teams Premium license add-on to Teams Phone is required to access the Queues app.
- [6]Intelligent AI booking features require a M365 Copilot license.
- [7]AI-powered meeting features are included in a Teams Rooms Pro licensed room. No additional Copilot license is required.
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